Terms of Payment
New Customer (Any Value)
A deposit of 50% of the installation cost is payable on placement of your order with SES SYSTEMS. The remaining 50% of the installation cost including any maintenance is payable on handover of the system.
Existing Customer (Value up to £5,000 excluding VAT)
Payment in full will be required on or before 30 days from handover including the first year’s maintenance. (based on the system being operated and handed over, not necessarily 100% completed). Where necessary, SES SYSTEMS reserve the right to ask for a deposit (0% – 100%) or full payment before commencement of the installation.
Existing Customers (Value above £5,000 excluding VAT)
A deposit of 1/3 of the installation value is payable on placement of your order with SES SYSTEMS. 1/3 will be due on handover of system and the remaining 1/3 including the first year’s annual maintenance will be required within 30 days (based on the system being operated and handed over, not necessarily 100% complete). Where necessary, SES SYSTEMS reserve the right to ask for a deposit (0% – 100%) or full payment before commencement of the installation.
All Customers
Where multiple orders are placed within a 14-day period then these will be combined when establishing the above payment terms.
Maintenance
The Maintenance charges are payable up front.
All accounts are payable on demand. In the event of payment being made by cheque, payment will not be deemed to have been made until the cheque is honoured.
Sylvester Electrical & Security Systems understand and will exercise our statutory right to charge interest under the Late Payment of Commercial Debts (Interest) Act 1998 if we are not paid in accordance with the agreed credit terms. The rate of interest charged will be the official dealing rate of the Bank of England (the base rate) + 8%, however SES SYSTEMS reserve the right to charge interest at a higher rate to ensure that it is “substantial” in order to deter late payment.
SES SYSTEMS have a legal right to charge interest for late payment and, if necessary, will seek enforcement of this right through the courts for non-payment. To avoid litigation, if interest is legally due, it should be paid. Unless otherwise stated payment will be deemed late if it is made after the last day of the credit period (our normal credit period is 30 days from date of invoice). When payment is due on handover of the system, payment will be deemed late if it is made the day after handover date.
Cancellations
If maintenance services are cancelled or terminated within the first 12 months of service, then the full 12 months will be due.
Once 12 months has elapsed on a contract then all cancellations will require 90 days’ notice in writing.
SES SYSTEMS will make a cancellation charge of 20% of the installation value (or £50.00 minimum) where an order is placed and cancelled prior to the installation start date. All cancellations must be received in writing.